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New! Privilege A La Carte!

Choose your vacation amenities now, before you arrive. So you can relax, the minute you do.


Imagine skipping the line at the front desk, and instead being greeted by a private concierge, who rewards you with a cool tropical drink, while attending to the details of your arrival.  After an escort to your awaiting suite, you are soothed by a welcome medley of fresh fruit or cold cuts that appease your appetite in anticipation of your dinner reservation at 7:30 p.m. in one of our specialty restaurants.  The mini bar is stocked to your liking, with just the right mix of fruit juice, water, red wine, beer and rum.  The bedding, too, is perfect, with the prescribed feather pillow for you, and the cervical pillow your spouse prefers.


This is the way to unwind, and the rest of your stay is already assured, with all your personal preferences defined in advance.  This is "Privilege A La Carte". 

We invite you to experience our new customized program, “Privilege A La Carte”, and to enjoy the ultimate in luxury vacations during your upcoming stay at our hotels. 


This new service allows you the privilege of submitting your personal requests prior to your arrival, so you can begin to unwind and relax immediately.  Let us enhance your stay by selecting these services and remitting the appropriate form to our Privilege Guest Services department.  Just complete each field, then return to the hotel a minimum 7 days in advance of your stay.  We will confirm receipt by email. 


Please select the appropriate form for your reservation, then simply complete it and submit as instructed:

Ocean Blue & Sand Privilege A La Carte

Ocean Coral & Turquesa Privilege A La Carte

Ocean Maya Royale Privilege A La Carte


Ocean By H10 Hotels
Call us +1 888 531 8927
From Europe +34 902 100 906
Desde USA, Canadá y Puerto Rico +1 888 531 8927
From México +1 800 236 2326
From the Dominican Republic +1 809 200 8312
From Argentina +54 11 5352-7891
From Colombia +57 1 589 7414
From Brazil +55 11 4950 9137
From Chile +56 2 2938 1480
From Venezuela +58 212 771 9640
From Peru +51 1 708 3739
From anywhere else in the world, please contact each hotel directly:
Ocean Blue & Sand ***** +1 809 476 2326
Ocean Coral & Turquesa ***** +52 998 287 21 00
Ocean Maya Royale ***** +52 984 873 47 00
Contact Us
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Riviera Maya
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Cayo Santa Maria
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